Another explains: “breakfast was excellent with wider range of continental and Arabic cuisine.” Visitors from the UAE comment on the “well prepared breakfast with excellent variety” and “huge variety of buffet breakfast”. The “buffet breakfast was awesome” says one guest. This includes the servers: “Staff at Al-Khairat was very efficient and looking at every table with full attention.” “Breakfast, lunch and dinner are well arranged” with a “good menu” and “tasty food”. The quality of the cuisine is something guests comment on. One UK visitor was pleased to find that “despite being on one of the highest floors, the wifi was excellent” and another agrees: “good WIFI in room and public areas within hotel”. Good internet access is essential these days. of high speed elevators are available for ease of movement during prayer timings” – “the lifts were quick and easily available”. It’s a “new hotel, neat and clean” says one guest, while a British visitor describes it as an “amazing hotel, very clean…very comfortable stay and modern property”.Ĭrowding is not an issue despite the 1,624 rooms and suites: a “sufficient no. Opened in 2017, the hotel has the latest standards of buildings and technology – something guests really appreciate. Thankfully, the comments are positive, ranging from “the check in and check out experience was so easy” to “the check-in process was smooth” and “check in/check out was very fast”. Nobody wants to wait in a line to check into their room! With over 1,600 rooms and suites, the Swissôtel Al Maqam hotel has a challenge to keep check-in and check-out running efficiently. Several guests wish to “thank the reception staff and the front office managers”, with many agreeing that “hotel staff at the reception were particularly friendly and very accomodating.” “Check in was quick and efficient” The reception and concierge staff are especially highly praised. This applies to all staff: “luggage services, front desk, concierge, security guards etc…. They give a “sharp response” and “they try their best to please the guests”. Masharaf Tea Lounge, one of many popular facilities in the Swissôtel Makkah hotelĪlmost all reviews praise the “incredibly helpful” staff, described as “professional and helpful”, “supportive” and offering “impeccable” service.
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